Set up Rewards System

How to reward your employees
Written by Claudia
Updated 2 weeks ago

Hello! πŸ‘‹ 

As an account administrator, you have the option to connect Recognition to Rewards in your "Manage Account" section.

Build a system of rewards and incentives and contribute to employee satisfaction. Reward each member’s contribution, make your staff feel valued and enhance team morale.

See how to do it:

  1. Go to “Manage Account” and click on "Recognition Settings";
                                           
  2. Rewards is enabled by default. Click on Change Setup to change the reward settings.
  3. You can choose On Going or Time Based Rewards Program. On going is when reward points are given as and when the taps are associated with the reward points during recognition. Time based is when user with most Taps over the selected timeframe will receive rewards worth configured amount of points.
  4. Choose the right Program - 

          • On going  - Points against the taps are added to the user's reward balance. Default points per tap - is the default number of reward points which is displayed by default. Point limit against each user for a given period can be set so as to restrict the number of points the user can give.
 


           • Time-based → reward the employees who have received more taps in a                  certain timeframe (every week, every month, every quarter, every year). Points to give option indicates the reward points that should be given to the users for the chosen timeframe.
 

5. Make Rewards Public :

The rewards can be toggled so that the reward points associated against each tap can be displayed along with the taps on the Feed for public view. When the option is disabled, the reward points are visible only to the user to whom the points were given.

6. Type of Rewards:

  • Digital Rewards - Allow recognized employees to accumulate points that that can later be redeemed as gift cards which can be spent in an extensive catalog of 600+ top brands and charitable companies. 
  • Custom Rewards - Prefer to create your own catalog? Contact our team to customize your own unique company rewards (featured brand items which could include company swag or non-monetary rewards like a day off or a paid vacation).
  • As an admin, you will be able to monitor the flow of rewards(Rewards received and redeemed) for each user through analytics.

    Rewards billing cycle πŸ’°

    The rewards feature will be incorporated in all our current plans, so it won't increase the prices per user. However, for each reward redemption, a transaction fee of 3% will be applied. 

    Of course, we will not send you an invoice each time someone does a redemption, but there would be a bi-weekly or a monthly transaction invoice against all the transactions that have been made during redemptions by the user. 

    Is there a minimum threshold to redeem rewards?                                               

    Yes, it's 5 USD by default. However, we can set up a different one (if higher) for your account based on your requirements (e.g. 50USD, 100USD, etc).

    ⚠️Note : If you face any difficulties working with rewards or reward redemption, feel free to write an email to [email protected] or chat via the support.

    Hope this was helpful,

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